Turn every WhatsApp chatintoa paid order.
SIWA connects to your store and puts bilingual AI agents on your WhatsApp and Instagram. They answer from your real catalog, build the cart, send a secure checkout link or place a cash-on-delivery order, and bring the order back into the chat.
- 2 months free trial
- English + Gulf Arabic
- WhatsApp + Instagram
- Shopify, Salla, Zid & more
Maison Oud
online
Oud Noir · Eau de Parfum
100 ml · In stock
BHD 54.500
Works with the platforms Gulf brands already use
- Shopify
- WooCommerce
- Odoo
- Salla
- Zid
- Meta
- Claude
- OpenAI
From “is this in stock?” to a paid order.
Most WhatsApp tools stop at a product link. SIWA closes the loop, so the conversation that started the sale is the one that confirms it.
maisonoud.example
247 products · 612 variants
BHD 54.500
BHD 38.500
BHD 22.000
BHD 46.000
BHD 61.750
BHD 29.000
One workspace, built around the sale.
Inbox, agents, commerce, campaigns, calls and reporting share one data model, so nothing has to be copied from one tool to another.
Agents that know your catalog, and refuse to guess.
Language models are fluent, which makes them dangerous at a sales counter. SIWA keeps them honest, and keeps your team in charge.
Catalog grounding
Every reply is checked for SKUs and prices. Anything not in your catalog is blocked before it's sent.
Real human handoff
Keywords, intent or the agent itself can escalate, with the AI paused and a written brief for your team.
Cost ceilings
Daily AI spend limits per workspace, so a busy day never becomes a surprise bill.
Fallback models
If a provider is slow or down, a fallback model answers instead of leaving customers waiting.
Noor · Sales agent
Warm, polished, boutique advisor
Languages
English + Gulf Arabic · mirrors customer
Knowledge
Shopify catalog · 247 products
Hand off on
human · موظف · refund · complaint
Guardrails
Catalog grounding
Block unknown SKUs & prices
Daily cost ceiling
BHD 5.000 / day
Fallback model
On timeout or error
Test conversation
Tone, not translation.
Gulf customers can tell instantly when a reply was translated. SIWA agents mirror the customer, including the mixed English and Arabic people actually type.
Textbook Arabic
Correct, formal, and unmistakably not how your shop talks to its customers.
Gulf Arabic, mirrored
Warm, local and on-brand. The way your best staff member would reply.
Mixed, like real life
Code-switching is normal in the Gulf. A language toggle can't handle it. Mirroring can.
WhatsApp call · Reem S.
Ended · 4:12 · transcribed
Reem I need the oud noir, the big one, and two of the rose mist for my sisters…
ريم وأبي الشي العودي اللي جربته المرة اللي طافت
Sara Perfect, I'll send everything to you on WhatsApp now.
Matched to catalog
Written to lead
Budget
~BHD 40
Interest
Oud Noir
Follow up
Tomorrow
The call ends. The cart is already drafted.
Answer WhatsApp calls in the browser. SIWA transcribes the call, matches spoken product names to your catalog in English and Arabic, and drafts a cart for your team to review. Never sent automatically.
Top F1 on a labelled set of English and Gulf Arabic calls
0
Carts sent without a person reviewing them first
Connects to the store you already run.
Shopify, WooCommerce, Odoo, Salla and Zid for catalog, carts and orders, the official WhatsApp Business Platform and Instagram, and the AI models you already trust.
Stores
Shopify · Woo · Odoo · Salla · Zid
Channels
WhatsApp · Instagram
AI models
Claude · GPT · open models
Automations
COD · payment reminders
Payments
Your checkout · cash on delivery
Coming
Magento 2 · Messenger · Web
< days
Typical time from kickoff to live, Meta verification permitting
/7
Coverage across nights, weekends, Ramadan and Eid
dp
Decimal precision for BHD, KWD and OMR, handled correctly
Store platforms connected: Shopify, WooCommerce, Odoo, Salla, Zid
The moments SIWA was built to handle.
Size and colour questions arrive long after the shop closes. The agent answers from live variant stock, builds the cart and leaves styling advice for the team in the morning.
A customer writes in Khaleeji and gets Khaleeji back. When they ask for a person, the advisor picks up with a written brief, so nobody asks the same question twice.
A cart built in chat becomes a payment link on the store. When it's paid, the order is already in the store admin and the confirmation is already in the chat.
Size and colour questions arrive long after the shop closes. The agent answers from live variant stock, builds the cart and leaves styling advice for the team in the morning.
A customer writes in Khaleeji and gets Khaleeji back. When they ask for a person, the advisor picks up with a written brief, so nobody asks the same question twice.
A cart built in chat becomes a payment link on the store. When it's paid, the order is already in the store admin and the confirmation is already in the chat.
Size and colour questions arrive long after the shop closes. The agent answers from live variant stock, builds the cart and leaves styling advice for the team in the morning.
A customer writes in Khaleeji and gets Khaleeji back. When they ask for a person, the advisor picks up with a written brief, so nobody asks the same question twice.
A cart built in chat becomes a payment link on the store. When it's paid, the order is already in the store admin and the confirmation is already in the chat.
Size and colour questions arrive long after the shop closes. The agent answers from live variant stock, builds the cart and leaves styling advice for the team in the morning.
A customer writes in Khaleeji and gets Khaleeji back. When they ask for a person, the advisor picks up with a written brief, so nobody asks the same question twice.
A cart built in chat becomes a payment link on the store. When it's paid, the order is already in the store admin and the confirmation is already in the chat.
VIP clients still call. The call is answered in the browser, transcribed, and comes back as a drafted cart and a note on the client's profile for the advisor to confirm.
Cash-on-delivery orders from chat are confirmed in the chat before they ship. The team only calls the customers who didn't answer.
A seasonal hire sees only their own chats. The owner sees everything, the analytics overview and which conversations turned into paid orders.
VIP clients still call. The call is answered in the browser, transcribed, and comes back as a drafted cart and a note on the client's profile for the advisor to confirm.
Cash-on-delivery orders from chat are confirmed in the chat before they ship. The team only calls the customers who didn't answer.
A seasonal hire sees only their own chats. The owner sees everything, the analytics overview and which conversations turned into paid orders.
VIP clients still call. The call is answered in the browser, transcribed, and comes back as a drafted cart and a note on the client's profile for the advisor to confirm.
Cash-on-delivery orders from chat are confirmed in the chat before they ship. The team only calls the customers who didn't answer.
A seasonal hire sees only their own chats. The owner sees everything, the analytics overview and which conversations turned into paid orders.
VIP clients still call. The call is answered in the browser, transcribed, and comes back as a drafted cart and a note on the client's profile for the advisor to confirm.
Cash-on-delivery orders from chat are confirmed in the chat before they ship. The team only calls the customers who didn't answer.
A seasonal hire sees only their own chats. The owner sees everything, the analytics overview and which conversations turned into paid orders.
Setup done with you. Simple monthly after.
A one-time setup where we get you live properly, then one monthly price. No per-seat fees, and Meta's fees at cost.
Starter
Your WhatsApp desk, answered around the clock.
BHD89/ month
+ BHD 150 one-time setup
- 2 months free — connect WhatsApp and start using SIWA
- Shared WhatsApp + Instagram inbox for up to 5 members
- 1 bilingual AI agent (English + Gulf Arabic)
- Catalog sync from Shopify, WooCommerce, Odoo, Salla or Zid
Growth
Sell end to end: cart, checkout and order, in chat.
BHD129/ month
+ BHD 300 one-time setup
- 2 months free — connect WhatsApp and start using SIWA
- Up to 15 team members and 5 WhatsApp numbers
- Order-via-WhatsApp: carts, checkout links and orders back in the chat
- Up to 2 AI agents with routing
VIP
White-glove commerce for flagship and luxury brands.
BHD199/ month
+ BHD 400 one-time setup
- 2 months free — connect WhatsApp and start using SIWA
- Unlimited team members and WhatsApp numbers
- WhatsApp calling in the browser
- Voice-to-cart: calls become drafted carts and filled lead fields
Boring where it counts.
Money, tenancy and access are where trust is won or lost. We engineer them carefully, and we write the rules down.
Security overviewTenant isolation
Every query is scoped to your workspace, with cross-tenant tests in CI.
Encrypted credentials
Store and WhatsApp tokens are encrypted at rest, never logged.
Verified webhooks
Meta and Shopify signatures checked on every inbound event.
Rehearsed backups
Automated database backups, with restores actually tested.
Member access
Roles plus per-person access to chats, selling, calls and data, re-checked on every request.
Privacy requests
Shopify's customer-data and redaction requests handled automatically.
Questions, answered.
Your next order is already typing.
Start a 2-month free trial, connect your WhatsApp, and put bilingual AI on your inbox. Or book a walkthrough on your own catalog.
2 months free · Connect WhatsApp · No per-seat fees · Meta fees at cost